Shipping
Canada Post has suspended home delivery of packages requiring proof of age. Please follow the directions they will provide on pick up of your order. As such we are not able to confirm delivery dates. We are grateful for your understanding.
Tokyo Smoke currently ships accessories across Canada, however cannabis products only ship to Manitoba at this time due to provincial regulations. Sign up for our newsletter for notification when we ship to additional provinces.
All purchasers (Cannabis and Accessories) must be of the legal age in their province. Age Verification is done and purchase (for Cannabis) and at delivery (for Cannabis and Accessories).
Manitoba Cannabis Shipping
Free shipping now available
Tokyo Smoke can only sell and ship cannabis within Manitoba.
Age Verification
To comply with government regulations for the sale of Cannabis, we must verify the age of the Cannabis purchaser prior to purchase and checkout. This is a one-time verification that occurs the first time of purchase during the checkout process. If you have troubles with age verification, send an email to askbob@tokyosmoke.com.
Upon delivery, an in-person signature by the purchaser for delivery of cannabis and accessories. The purchaser’s photo ID will be required to verify their identity and age.
Shipping
Canada post has suspended home delivery of packages requiring proof of age. Customers will need to go to their nearest pick up location to receive parcels.
To receive the following items only: Registered, Xpresspost Certified, Proof of Identity, Proof of Age, COD (collect on delivery) and items where custom fees are due, please know that we cannot release these items unless a signature is provided. You will receive a notice card indicating the post office where you can pick up your items by showing proof of identity and signing. If you are sick or under self-isolation, please arrange for someone to pick up these items in your place.
Rest of Canada
Outside of Manitoba, we are only able to sell and ship accessories; however, we currently are not able to sell or ship anything to Quebec or Nunavut. All purchasers must be of the legal age to purchase accessories in their province of residence. Age verification is required upon delivery.
Age Verification
Upon delivery, an in-person signature by the purchaser for delivery of cannabis and accessories. The purchaser’s photo ID will be required to verify their identity and age.
Shipping
Delivery times are generally 1-7 business days. Canada Post will provide tracking information for all orders that are shipped. As soon as your order is shipped, tracking information will be sent to the email address that you provided in your order.
If Canada Post is unable to successfully deliver your purchase to an adult of legal age, the undelivered package will be held for pickup at a designated Canada Post pick-up location. You will be alerted if this occurs.
Canada post orders will be delivered in plain Canada Post packaging without any cannabis-relevant identifiers. You don’t need to be home to accept delivery of your purchase. Someone else living at your delivery address can sign for the package on your behalf, provided they are 19+ years of age. Anyone accepting a delivery will need to provide proof of age using a valid government issued photo ID.