Shipping
Manitoba & Saskatchewan Cannabis Shipping
Our standard shipping fee is $10.00. Orders over $45.00 before tax qualify for FREE SHIPPING
Tokyosmoke.com can only ship cannabis within Manitoba and Saskatchewan. For purchasing options in other provinces, please use our Store Locater
We Currently Offer Same Day Delivery in Winnipeg.
To place a same day delivery order in Winnipeg, you must be in the store's delivery range. To start an order click on the store closest to you, or use our store locater to locate the closest store: Store Locator | Tokyo Smoke
Winnipeg Crestview | Tokyo Smoke
Winnipeg Dominion Centre | Tokyo Smoke
Winnipeg The Exchange | Tokyo Smoke
Some Ontario stores also offer same day delivery. Please use our store locater to view which Ontario stores support same day delivery:
Age Verification
To comply with government regulations for the sale of Cannabis, we must verify the age of the Cannabis purchaser prior to purchase and checkout. This is a one-time verification that occurs the first time of purchase during the checkout process. If you have troubles with age verification, send an email to askbob@tokyosmoke.com.
Upon delivery, an in-person signature by the purchaser for delivery of cannabis and accessories. The purchaser’s photo ID will be required to verify their identity and age.
Shipping
Canada post has suspended home delivery of packages requiring proof of age. Customers will need to go to their nearest pick up location to receive parcels.
To receive the following items only: Registered, Xpresspost Certified, Proof of Identity, Proof of Age, COD (collect on delivery) and items where custom fees are due, please know that we cannot release these items unless a signature is provided. You will receive a notice card indicating the post office where you can pick up your items by showing proof of identity and signing. If you are sick or under self-isolation, please arrange for someone to pick up these items in your place.
Age Verification
Upon delivery, an in-person signature by the purchaser for delivery of cannabis and accessories. The purchaser’s photo ID will be required to verify their identity and age.
Shipping
Delivery times are generally 1-7 business days. Canada Post will provide tracking information for all orders that are shipped. As soon as your order is shipped, tracking information will be sent to the email address that you provided in your order.
If Canada Post is unable to successfully deliver your purchase to an adult of legal age, the undelivered package will be held for pickup at a designated Canada Post pick-up location. You will be alerted if this occurs.
Canada post orders will be delivered in plain Canada Post packaging without any cannabis-relevant identifiers. You don’t need to be home to accept delivery of your purchase. Someone else living at your delivery address can sign for the package on your behalf, provided they are 19+ years of age. Anyone accepting a delivery will need to provide proof of age using a valid government issued photo ID.
Questions?
Email askbob@tokyosmoke.com with your order number, name, address and tracking number for any inquiries related to orders or online purchases.